Before I start this post: am curious, do I update this blog too often? What pace is expected here exactly?
Also, I’m fully aware my grammar and syntax is hardly ever good on this thing, but if it is particularly bad tonight, forgive me- just completed ‘Jeh-sah’, which is a Korean thing where we honour a dead relative (and their spouse) on the anniversary of their death (there’s a whole bunch of rituals, incense, candles, food and um… booze) and I happened to drink too much blackberry wine (I don’t know why, it was way too sweet).
Anyway, to the post:
Occasionally I venture into a Starbucks, usually for a seat and some alone time with a book when I have time to kill in the city. Obligingly I purchase a beverage. Not so obligingly I never use the terms ‘Grande’, ‘Venti’ and whatever other sizes they have. This isn’t about self-righteousness as much as complete embarrassment. I know they expect people to use their lame sizing system, but saying ’grund-deh’ makes me feel like a tool, so I stick to ’small’, ‘medium’, ‘large’. The last time I went into a Starbucks was about two months ago, and when I asked for a ‘medium’, the guy behind the counter looked at me blankly. I thought perhaps he didn’t hear me, so I repeated myself another four times- each time with him responding with: “a what?”. Has the world gone insane? Had he worked there so long that “medium” had become an alien word to him? Was he unable to compute the corresponding Starbucks size? Was he simply asserting that I was a tard for refusing to use Starbucks language? Was he trying to say- “that language isn’t welcome here”?. To his credit, I don’t believe he was being rude- I assume he was just momentarily confused by my order (although, I don’t know what’s so confusing about “medium latte please”).
I thought I had refrained from jumping on the ‘Starbucks is evil’ bandwagon, but I can claim that no longer. Not only does the world of Starbucks confuse me, but I can’t help coming to the conclusion that Starbucks encourages a crapload of wankerish behaviour and then some. This blog I recently came across is written by a Starbucks barista in the States, and her stories don’t help me think otherwise (they’re amusing, you should click).
Perhaps it is the Melburnian Coffee Snobishness speaking- but why the hell do people need such complicated coffee/tea orders? For example, why ruin the greatness of a simple green tea, with ”soy foam” for christ’s sake, that’s absolutely disgusting. This whole catering to the individual needs of the customer just invites stupidity and bad taste I say. Although, I guess I should admit at this point that I’m hardly a coffee purist- I have been known to dip my toe into the world of flavoured coffees (too sweet though, rarely a good idea), and a good percentage of the time I order soy (shutup). However, I don’t think I could ever bring myself to order a “grande, extra hot, no foam, with whip, caramel macchiato“. Admittedly my coffee making experience is brief (but glorius), however, in my time as a bad barista (coffee making was only one of MANY my duties- I didn’t have time to hone my craft, k?) I did come to learn stuff like: a macchiato is an expresso shot with a dot of milk- am I wrong? If I am indeed correct, why would one need to specify ‘no foam’, ask for ‘whip’ (what is whip???? I don’t even care what the answer is, no one should be allowed to ruin a perfectly good coffee with it) and caramel flavour, thus negating the whole point of ordering a macchiato in the first place? Is a macchiato a different thing in Starbucks land too? So confused, so many question marks in this post.
In all, I think we should all learn from my lesson: if you live in Melbourne where there is a plethora of good coffee choices, it serves you right to experience the arsery of Starbucks-bizzaro-land if you choose to enter. Ok good, lesson imparted (except, we all know I’ll probably go back sometime and then complain about it again. Apparently I don’t learn from my own mistakes). Ok, go away now (just remember to find your way back).
31 responses so far ↓
Jobe // June 25, 2007 at 6:42 am |
The other night Scum and I were sharing ideas for a new wave sort of coffee shop where all that is served is black coffee and all of the baristas wear black balaclavas and capes.
You should come along. Although no soy. If you order soy there will be trouble.
Scum Dept. // June 25, 2007 at 8:10 am |
The capes were jobe’s idea, I suggested we provide complimentary abuse for anyone requiring a good ego-pruning.
Also: I recommend you read (if you haven’t already) a book called No Logo.
It’s not about meeting the customers’ needs, as before starbucks came along I highly doubt anyone knew what a gingerbread latte was, let alone have cravings for one.
Starbucks has created and successfully sold a lifestyle or an image which sadly appeals to a huge array of people. Personally I can’t stand the place.
While in London recently I was really dissapointed that I couldn’t find a decent coffee anywhere. It was all starbucks, pret a manger, cafe nero etc etc. I finally found a nice little cafe in Earl’s Court that did NORMAL coffee, with two free, freshly baked croissants, for half the price (still about $4.50 AU). The guy was hardly getting any business at all. Maybe he needed some sort of frappacino on the menu and poofy couches with ikea power paintings on the walls.
Tragedy.
Jobe // June 25, 2007 at 9:39 am |
Maybe he needed a cape!
PS I don’t know what a gingerbread latte is but I think I want one.
jen // June 25, 2007 at 11:10 am |
Jobe, when the occassion calls for it, I can ignore all kinds of milk in my coffee- for instance, how could I resist the ‘new wavery’ of black capes and balaclavas? I’m so there.
Also, I’m positive the answer to Scum’s coffee shop man is more black capes- you are a genius. Perhaps you should become a hospitality consultant?
Scum, I kinda like my ego at the moment- no pruning please.
Yeah, you’re right starbucks and its clones are a bit of sad situation, maybe not so much here as other places- ny was pretty much the same as London- probably worse. I have to admit I’m bit ashamed by my starbucks forays- but sometimes, particularly at night, there’s nowhere you can just sit and be left alone for an hour.
Also, I’ve been curious about No Logo, but never bothered picking it up- maybe I’ll give it try.
Jobe // June 25, 2007 at 11:18 am |
I should be a cape consultant.
And then I can write a book. No Cape (means you suck) and Scummy can recommend it to people.
jen // June 25, 2007 at 11:23 am |
Jobe, I’d read it. Scum makes good recommendations. I’d probably only borrow it from the library though, so no royalties.
Jobe // June 25, 2007 at 11:55 am |
It’s people like you that (future) authors like me (probably, I’m guessing here) hate!
Hayley // June 25, 2007 at 6:39 pm |
As a barista (fancy name for “girl who beat all the other employees to the coffee machine so she doesn’t have to serve customers”), it can be slightly disorientating when people ask for coffee in ways you’re not used to (or just make something up, like a flat white latte, which is actually TWO SEPARATE KINDS OF COFFEE. God we get some morons in).
But Starbucks has made life hell for baristas the world over. People think they can order anything. I have people asking for vanilla or caramel flavoured coffee. I’m sorry, I thought I made coffee, not liquid confectionary. I’ve also had people asking for cups full of froth, long blacks or teas topped with froth, and the order guaranteed to make Hayley swear and intentionally burn your milk – weak decaf soy, no chocolate. And whatever the buggering blazes ‘whip’ is, I hope no one finds out because it would be another thing to make my job harder.
Jobe and Scum, your cafe sounds super awesome, can I have a job? I have my own cape, and a beret if you want to push the existentialist philosopher vibe just that bit further.
P.S. Jen you order soy I hate you.
Jobe // June 25, 2007 at 7:05 pm |
Yeah you can have the job.
I like your style. Black beret would rock (must be worn in addition to black balaclava)
Scum Dept. // June 25, 2007 at 9:44 pm |
our cafe will have a sign out the front that will read:
IF YOU WANT A WEAK SOY LATTE THEN PLEASE USE THE TAP IN THE BATHROOM.
IF YOU WANT FLAVOURED COFFEE BUY A BIG M FROM 7-11.
HAVE YOUR ORDER AND MONEY READY OR DON’T COME HERE.
IF YOU HAVE NOT WORKED BEHIND A COFFEE ME MACHINE YOU CANNOT COMPLAIN.
etc etc
jen // June 25, 2007 at 10:38 pm |
Jobe, my future self is shattered! (but still unwilling to purchase a copy of your book)
Hayley: you have no idea how much your comment made me laugh. the world is full of morons. Any job that requires contact with other humans keeps hammering that fact over and over.
Scum: if ‘lol’ing didn’t make me completely uncomfortable, I’d do it right now in response.
Everyone: shutup about the soy already!
1) I’m asian and grew up with many many soy products, including real homemade soy milk, so 2) I like the taste ok? 3) I had heaps of issues with a chest infection/shitty cough thing last year, and sometimes I have issues with dairy as a result 4) I’m a total princess and I like pissing the barsita off, k? Can we move on now?
I’m not as pissed off as the above comment would indicate.
jen // June 25, 2007 at 10:40 pm |
Also Hayley, I only ever order soy at Castros, but rarely at other places, because I realise it’s a hassle most of the time. See what a sweet customer I am? I’d be uber nice to you- I’d even tip you and say thankyou and everything (ok, maybe no tip).
Hayley // June 26, 2007 at 12:17 am |
You think I work at a classy enough place that actually HAS a tip system? BAHAHA!
Soy makes a nice hot chocolate, but that’s the extent of its contribution to society. At least it isn’t decaf, which is unholy.
And amen to “don’t complain if you’ve never worked behind a coffee machine”. Damn I want this avant-garde, cape-swishing cafe to exist so badly!
Jobe // June 26, 2007 at 6:37 am |
If you believe, anything is possible.
Emilie // June 26, 2007 at 1:19 pm |
weird
last night i left you a really long comment before i came down to meet you
but for some reason it has never shown up
ok.
i’ll start again
‘Jeh-sah’
Sounds a lot like a Yahrzeit
A commemoration of the death of a Jew by a mourner (the child, sibling, spouse or parent of the deceased).
The date of the Yahrzeit, which is calculated according to the Hebrew calendar, is the anniversary of the death, not the burial.
In Judaism, Yahrzeit aids those in mourning and keeps the memory of the deceased alive.
Just thought you might be interested
Blackberry wine sounds delicious
Kosher wine is really sweet too
It’s fun to do shots
Becuase you don’t think you’re getting drunk
And then suddenly it hits you
I hate starbucks
Aside from the fact that I can’t drink coffee
Cos it makes me mental
I had a chai there and it was so gross
My throat started to close over cos it was so bad
I love chai in India
They make it with condensed milk and proper spices
Starbucks can kiss my ass
I love a good hot chocolate tho
Max Brenner – Loooooooooove you
Thanks for last night
I’m looking forward to Blades of Glory next Monday
And we shall have a proper dinner
I don’t care if I have to pay
Crown Food Court Burger = HELL
So very gross
No matter how good their chips are!
I had a dream last night
I was Al Pacino
I can die happy
HOO HA!
Hayley // June 26, 2007 at 2:08 pm |
Emilie, your comment has made my day in so many lovely ways.
Starbucks makes a vile hot chocolate too. If they can screw up chocolate powder, water and milk, there’s no way they could succeed with the glory that is a good chai. And Blades of Glory is dementedly delightful, fun will be had!
jen // June 26, 2007 at 2:15 pm |
shot glasses + blackberry wine, yeah that was pretty much my night too.
you know for Jehsah, we do a lot of bowing/kneeling and praying- as a kid I was told I could ask for stuff in my prayers. It wasn’t until I was older that I realised what we were supposed to be asking was- “please enjoy your meal, and please continue looking after the family, thank-you”, not “I want a swimming pool and a pony”. Growing up sucks.
Food court- yeah that burger looked pretty shitty- let’s do dumplings next week? Or vietnamese noodles?
How funny that you dreamt about Al Pacino- I dreamt that Cate Blanchett and I were pals (????). I really don’t know why, it’s not like I think about her a lot. Should I be disturbed that you morphed into an old man in your dreams?
jen // June 26, 2007 at 2:19 pm |
Hayley! your comment just popped up. Hello sweets.
Emilie // June 26, 2007 at 2:45 pm |
Hayley
Glad I could help :)
Are you a Max Brenner fan?
I’m so sad
I went to Sydney a week ago
And only when I got home did I find out they have a Lindy chocolate cafe!
Sweet heaven
I’m really looking forward to Blades of Glory
Will Ferrel can be hit and miss
I hated Taladega nights and he ruined the wedding crashers
But I love Anchorman and I think Stranger Than Fiction was one of the best things I’ve seen all year
Jen:
Tee hee hee
I used to think praying and wishing were the same thing too
But when the giant television and candy machine never show you learn that its a slightly more existential
yay
Dumplings
Theres a nice noodle place near the corner of Franklin and Elizabeth Street
Shanhai dumplings
They may not be perfect but they’re quick and cheap
Otherwise I’ll fork out and we can get something nice at Cafe Greco…
mmmmmmmm… Spanakopita
Cate Blanchet is awesome
I would love to be friends with her
She seems like the ultimate woman
So classy, so talented
What did you guys get up to
Did you go shopping
Do not be concerned I morphed into an old man
Tee hee hee
I once dreamed I was a ninja in a purple catsuit
Good times
jen // June 26, 2007 at 3:02 pm |
Let’s play it by ear next week. BUT if we’re doing dumplings- I insist noodle house, not dumpling house (too salty).
Considering that Cate is a fashion maven, it was really sad that in my dream she was really badly dressed. I don’t remember anything else really.
ninja in a purple cat suit = HOT.
-also do you mind if I stay with you? You know, I haven’t enjoyed any of your um, tampon joints in a while…
Scum Dept. // June 26, 2007 at 3:20 pm |
“I’m asian and grew up with many many soy products, including real homemade soy milk, so ”
wow, your english is good, how long have you been learning?
Also, one more addition to the rules:
COFFEE IS A PRIVILEGE NOT A RIGHT
jen // June 26, 2007 at 3:35 pm |
Hey Scummy, you ragging on my english skills is gettin old… you need some new schtick. Anyway, I told you already- two months with ‘the secret’, except obviously it’s not infalliable (shock, horror!)
What would one need to do, to gain the privilege of coffee?
Hayley // June 26, 2007 at 5:33 pm |
Emilie: I am a very bad chocoholic, I have never experienced Max Brenner! I must put it on my to do list. And I agree that Will Farrell can be hit and miss, but Jon Heder so effectively steals Blades of Glory you barely notice the Farrell!
Scum Dept. // June 27, 2007 at 1:27 am |
sorry.
Jobe // June 27, 2007 at 6:53 am |
“What would one need to do, to gain the privilege of coffee?”
Play by the rules (set by coffee) and pay your dues (to coffee).
jen // June 27, 2007 at 9:40 am |
Help me out here Scum:
1) were you a tad drunk when you wrote your comment?
2) not drunk and being cute;
3) drunk AND being cute;
4) responding to me being unintentionally harsh?
?one word comments = confusing
personally I’m going with 3) drunk and cute (it’s a nice combination)
Jobe:
“Play by the rules (set by coffee) and pay your dues (to coffee).”
Ohhh, ok.
Scum Dept. // June 27, 2007 at 9:21 pm |
ah yeah it was after a decent seesh at the supper club. I think I was drinking whiskey too.
so we’ll go with 3.
jen // June 27, 2007 at 9:29 pm |
Scum: nice. I think you should be drunk and cute more often. Hope you had fun night.
Lyndsey // July 2, 2007 at 12:51 pm |
Thanks for the shout out! I swear, people who drink their coffee “extra” special are among the most stuck up and strange. And I swear the majority of them come to my store…:)
jen // July 3, 2007 at 3:35 pm |
Lyndsey: shout out- no worries, your blog has given me much entertainment. There are times I honestly cannot believe the people you have to deal with. On the other hand… people can be pretty annoying.
Faptrauri // November 19, 2007 at 6:08 pm |
Follow these guidelines and you will build that new home with little, or no, problems. cincinnati kitchen remodeling can help…